Our Services

Tailored Support for Housing Authorities, Property Owners, and Program Participants

At TrueHeart HCV Services, LLC, we provide personalized, full-service support across all aspects of affordable housing. Whether you're managing a housing program, renting units, or receiving assistance, we’re here to help you succeed.

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🏛️ For Housing Authorities (PHAs)

We partner with PHAs to improve compliance, efficiency, and service delivery.

• Recertifications – Support for annual and interim recertifications to ensure timely, accurate income reporting and HUD compliance.

• Lease-Up Support – Assistance with voucher issuance, RFTA processing, and tenant/landlord coordination.

• HQS Inspections – Pre-inspection support, coordination, and documentation review to ensure units meet HUD’s Housing Quality Standards.

• Portability Administration – Full management of incoming and outgoing portability cases, including communication with other PHAs and participants.

• Compliance & File Review – Detailed file audits, corrective action planning, and training.

• Program Consulting – Customized guidance on policies, operational improvements, and regulatory changes.

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🏘️ For Property Owners & Landlords

We help you navigate HCV and LIHTC programs while maintaining compliance and reducing vacancies.

• Lease-Up & RFTA Assistance – Guidance through the leasing process, including paperwork, inspections, and compliance.

• HQS Inspection Prep – Help getting units ready for initial and annual inspections to avoid delays and ensure tenant move-in readiness.

• Recertification Coordination – Assistance working with PHAs during annual and interim recertification cycles.

• Compliance Support – LIHTC and HCV program compliance guidance, including file management and documentation best practices.

• New Move Coordination – Smooth transitions for tenants changing units or programs.

• Owner Education & Training – Program basics, rent determination, fair housing, and more.

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🧍‍♀️ For Program Participants

We support individuals and families in navigating housing assistance with confidence and clarity.

• Recertifications – Help completing annual and interim recertifications to maintain eligibility and avoid benefit interruptions.

• Interims – Update your income or family status quickly and accurately to keep your rent amount correct.

• New Moves – Guidance through the unit transfer or new lease-up process, from paperwork to inspection coordination.

• Portability – Support relocating your voucher to another city, county, or state—seamlessly.

• Inspections – Help preparing your unit for HQS inspections so you stay in compliance.

• Resource Connection & Advocacy – Access to local support services (rental assistance, legal aid, family services), and someone to advocate on your behalf.

• One-on-One Housing Support – Personalized guidance for every stage of your housing journey.

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Let’s Work Together

📧 Email: contact@truehearthcvservices.com
📞 Call/Text: 704-995-9865
🌐 Visit: www.truehearthcv.com