Yes! We guide you through the full recertification process—from document collection to submission—to ensure you're on time and in compliance with your housing agency.

Let us know right away. We help clients report income or household changes promptly to avoid rent miscalculations or overpayments.

Absolutely. Whether it’s a new move within your area or a portability transfer to another jurisdiction, we handle the process so your move is smooth and your benefits remain intact.

Portability allows you to move your voucher to a different city or state. We coordinate between housing authorities to ensure your transfer is approved and seamless.

Yes! We often assist landlords with lease-ups, inspection coordination, and HCV program questions. We’re happy to act as a liaison to keep everything moving forward.

In many cases, yes. The sooner you reach out, the better. We’ll help assess your situation and communicate with your housing authority to try to resolve it.

We work with both. We provide one-on-one support for individuals and also offer overflow and compliance support to housing agencies across the country.

Our fees vary based on the service provided. We offer transparent, flat-rate pricing for most services and will discuss costs up front—no surprises.

We offer virtual services nationwide. In-person support is available in North Carolina and surrounding areas upon request.

Call or text us at (704) 995-9865, or email contact@truehearthcvservices.com. We’ll schedule a brief consultation to learn more about your needs and get you started on the right path.